Softphone Vs. Hardphones
What to choose?
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Mobility
This means that employees can work remotely and still stay connected to their customers and colleagues.
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Cost-effectiveness
Softphones eliminate the need for expensive hardware, such as hardphones, reducing the overall cost of the phone system.
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Flexibility
Softphones offer a wide range of features and customization options, such as call forwarding, voicemail, and caller ID...
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Integration
Softphones can integrate with other software systems, such as customer relationship management (CRM) tools etc.
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Easy to Use
Softphones are often designed with a user-friendly interface that is intuitive and easy to navigate, reducing the learning curve.
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