Softphone Vs. Hardphones
What to choose?
This means that employees can work remotely and still stay connected to their customers and colleagues.
Softphones eliminate the need for expensive hardware, such as hardphones, reducing the overall cost of the phone system.
Softphones offer a wide range of features and customization options, such as call forwarding, voicemail, and caller ID...
Softphones can integrate with other software systems, such as customer relationship management (CRM) tools etc.
Easy to Use
Softphones are often designed with a user-friendly interface that is intuitive and easy to navigate, reducing the learning curve.