The post-pandemic shift to remote and hybrid work environments continues to reshape how businesses across the Netherlands adopt better communication strategies. Traditional phone systems are falling behind.
You need a smart, scalable, and future-ready VoIP app that works on mobile and desktop, integrates with your existing systems, and keeps your brand goals aligned.
Dutch enterprises, ISPs, MVNO and telecom service providers are turning to white-label VoIP apps to stay efficient and cost-effective. These apps ensure communication via the internet, especially as BYOD (Bring Your Own Device) policies become more common.
This blog covers the top VoIP softphone apps available in the Netherlands today. Choosing the right one isn’t about picking the well-renowned app; it’s about finding the one that works for your business and offers reliable communication.
Let’s get into it.
Top 5 Business VoIP Apps in the Netherlands
The best VoIP app for business is the one that establishes reliance on VoIP solutions. There are specific features in the Dutch market that are most obvious when selecting a softphone app.
If you’re looking for a VoIP app built for telecom providers, ISPs, and enterprises, Tragofone is the name that keeps coming up. And for good reason.
Tragofone isn’t just another softphone. It’s a mobile and desktop-ready VoIP solution that supports white labelling, WebRTC, auto-provisioning, and rich integrations with CRMs, helpdesk tools, and SIP servers.
With 65,000+ users worldwide and adoption across telecom companies, Tragofone proves its reliability in real-world use cases every day.
For Dutch enterprises ready to modernize communication, this is a serious contender.
Key features
- Voice calls and video conferencing
- Powered by WebRTC and enhanced with SIP
- White-labeled softphone for your brand
- TLS/SRTP encryption
- Advanced features include auto-provisioning, push notifications, rich messaging, smart call management, presence indicators, and more.
- Built-in CRM integration and support for an omnichannel experience within the app, connecting calls, messages, and contact history in one place.
Compatibility: Windows, Mac, Android, iOS, Linux, and Web-based softphone
Localization and GDPR readiness: Tragofone VoIP app supports multiple languages, including Dutch. Its robust TLS/SRTP encryption protocols ensure compliance with GDPR.
Best suited for ISPs, telecom resellers, and enterprises looking for a customisable and secure communication platform.
Pros & cons
It’s a customisable VoIP app with strong security features and comprehensive CRM integration capabilities (like Pipedrive, ZohoCRM, etc). However, it is better suited for enterprises and businesses that require a VoIP app on a medium to large scale.
Linphone is an open-source softphone that combines voice and video calls, instant messaging, and video conferencing in a single platform. It has completely standard protocols, ensuring interoperability with other SIP systems.
Key features:
- HD audio and video calls
- Group meetings and calls
- Contact Management
- User authentication
Compatibility: Available on Windows, Mac, Linux, Android, and iOS
Localization and GDPR readiness: Yes
Best suited for organisations seeking a customisable and secure open-source communication solution.
Pros and cons
Ideal for businesses seeking cost-effective VoIP solutions (as open-source) and is highly customisable with strong end-to-end encryption (ZRTP, TLS, SRTP) and secure authentication, ensuring GDPR compliance.
Fully SIP-compliant, making it compatible with local operators like KPN ÉÉN, Voys, and VoipGRID. However, Linphone requires more technical expertise and has limited commercial support, with resources intensively used by large-scale businesses.
Zoiper 5 is a versatile VoIP softphone known for its user-friendly interface and quick setup process. It offers both free and paid versions, catering to various business needs.
Key features:
- Voice and video calls
- Instant messaging
- Call forwarding and transfer
- Call transcriptions
Compatibility: Available on Windows, Mac, Android, iOS, and Linux.
Localization and GDPR readiness: Yes
Best suited for individuals (for non-commercial use) and businesses of all sizes seeking a user-friendly softphone app.
Pros and cons
Zoiper offers clear audio, smooth integration with SIP systems, and a user-friendly interface.
However, sometimes it automatically launches on startup, has no pop-up for missed calls, and some features can be tricky to set up. It offers little customisation as compared to other white-label VoIP apps.
Microsoft Teams Phone is a comprehensive communication hub that enables your business to make and receive calls via the Public Switched Telephone Network (PSTN) and VoIP. It effectively integrates with Microsoft 365 services.
Key features
- Facilitates both internal VoIP calls and external PSTN calls
- AI-powered call summaries and actionable insights
- Voice isolation to suppress background noise
- Deep integration with Microsoft Teams and Office 365 apps
Compatibility: Windows, macOS, Android, iOS, and web browsers
Localization and GDPR readiness: Teams Phone supports multiple languages, including Dutch. Moreover, it is committed to GDPR compliance, implementing robust data protection measures such as encryption in transit and at rest, data loss prevention, and adherence to data residency requirements.
Best suited for organisations already utilizing Microsoft 365 services.
Pros and cons
Microsoft Teams Phone offers deep integration with Microsoft 365 apps and strong security measures. However, it depends on a stable internet connection, requires a Microsoft Teams subscription and their calling plan has limitations also.
Cisco Webex is a VoIP app for businesses that offers a variety of communication tools, including VoIP calling, digital whiteboards, messaging, and webinars.
Key VoIP features
- High-quality audio and video calls
- Advanced call routing options
- AI features like noise cancellation, speech enhancement, and real-time transcription
- Integration with Microsoft 365 to schedule or join meetings directly from Outlook and other Office applications
Compatibility: Available on Windows, Mac, Android, and iOS.
Localization and GDPR readiness: It supports the Dutch language and GDPR compliance for data protection and allocation requirements.
Best suited for organisations of all sizes, including ISPs, telecom resellers, and enterprises in the Netherlands
Pros and cons
Cisco Webex offers high-quality audio/video calling, strong security protocols, webinar, digital whiteboard and a smooth integration with Cisco hardware.
However, it offers limited customisation and can be complex to migrate to from on-prem systems. Accessing AI features may require higher licensing tiers, modern hardware, and staff training, which can increase overall costs.
Comparing the Best VoIP Apps
| VoIP App |
Key Features |
GDPR Compliant |
Dutch Language Support |
Best For |
Watch Out For |
| Tragofone |
White-label softphone, WebRTC + SIP, 40+ one-click system integrations |
✓ |
✓ |
Telcos, ISPs, contact centres and Enterprises |
Tailored for large-scale needs, not ideal for individuals |
| Linphone |
Free, highly customisable, full SIP & ZRTP/TLS support |
✓ |
✓ |
Tech-savvy teams wanting open-source VoIP app |
Requires technical expertise, limited commercial support |
| Zoiper 5 |
Easy setup, clear audio, SIP integration |
✓ |
✓ |
Freelancers & small businesses |
Auto-launch quirks, no missed call popup |
| Microsoft Teams Phone |
VoIP + PSTN, AI summaries, tight M365 integration |
✓ |
✓ |
Enterprises using Microsoft 365 |
Complex setup, extra licences may be needed |
| Cisco Webex |
HD calls, AI tools, priority routing, Office 365 integration |
✓ |
✓ |
Mid-large businesses & remote teams |
Premium pricing, learning curve, migration complexity |
Which VoIP App Best Fits Your Communication Needs in 2025?
Choosing the best softphone isn’t just about features. It’s about what your business really needs.
If you are a telecom company, VoIP reseller, ISP, MVNO or enterprise, a white-label VoIP app can be a smarter move than building your own.
It cuts development costs and gets you to market faster. You can include a VoIP app to your service bundles, attract new customers, and unlock additional revenue without the time and risk of custom development.
FAQs about Choosing the Best VoIP App
- Can I use VoIP softphone apps over 5G or fibre internet in the Netherlands?
Yes, VoIP softphone apps work exceptionally well over the Netherlands’s robust 5G and fibre-optic networks, amongst Europe’s most advanced. These high-speed, low-latency connections ensure HD call quality, reduced jitter, and reliable real-time communication.
- Do these softphone apps support integration with Dutch SIP trunk providers?
Most leading softphone apps like Tragofone, Linphone, Zoiper 5, and are fully SIP-compliant and compatible with major Dutch SIP trunk providers such as KPN ÉÉN, Voys, VoipGRID, RoutIT, and others.
- Can I white-label a VoIP app for my ISP or telecom business in the Netherlands?
Yes, you can. Tragofone is built specifically for white-labelling. It lets Dutch ISPs and telecom providers fully customise the app’s interface, branding, and provisioning portal. This makes it easy to launch your own branded VoIP app without building from scratch.
