8 Telecom Trends 2021: Industry, Innovation, Predictions 2021
Besides going down in history as the year of the Covid-19 pandemic, 2020 will also be remembered for the...
7 Reasons Why A White Label Softphone Is Ideal For Your Business
White label softphones help businesses harness the benefits of a personalized, branded communication system. Also, building an in-house hosted...
What is White Labeling in VoIP Softphones? Why is it Important?
Deploying a unified communication (UC) solution has become imperative for modern enterprises. But is it possible for every business...
Top 18 Key Service Features Your VoIP Softphone Must Have
Organizations around the world are in the midst of a revolution – as business operations evolve in response to changing...
10 Crucial Features of Softphone Solutions for Customer Service
Businesses are constantly looking for ways to provide flexible and great customer service. Using telephones alone can be limiting and...
9 Limitations of Using VoIP Desk Phones
The development of VoIP, or Voice over Internet Protocol, has transformed desk phones, or traditional hard phones. The old traditional...
SIP Vs VoIP: Functionalities, Similarities and Differences
SIP vs VOIP: Enterprises around the world are fast moving from traditional phone lines to cloud-based internet telephony. This...
7 Benefits of Softphone for Call Centers
Best Call Center Softphone Application : A call center is normally associated with agents and managers. Although they play...
5 Benefits of Softphone for Telecom Companies
The global telecom industry has been undergoing a seismic shift in the last few years. The technology that has driven...
What is WebRTC and How it Benefits Enterprises?
Web Real-Time Communications (WebRTC) is an open source solution that was built by Google in 2011. It allows peer-to-peer communication...
What is SIP Protocol and How Does It Work?
All conversations need an introduction and a reliable framework to initiate them. SIP protocol (Session Initiation Protocol) does this job...
Unveiling Softphones: Definition, Benefits, and Key Insights
In the days of the good old PSTN (landline, in simple terms) you had a nice phone with a round...
How VoIP Softphone Empower Your Sales Team?
Customer experience on steroids is what happens when you switch to VoIP softphone to empower your sales teams. It is...
Softphone Vs Deskphone: Compare Softphones & Hardphones
Softphone or hardphone? We heard this question a lot, especially after the pandemic. The world of communication technology is changing...
Softphone for Business: How to Choose the Best VoIP Softphone App
A survey of more than 1,000 IT decision makers by Frost & Sullivan found that, just like fax machines and...