SIP VoIP Softphone for Mobile and Desktop
Experience the power of Tragofone: Your white label SIP softphone client for Windows, Mac, Linux, Android and iOS. This isn’t just a dialer; it’s a feature-rich business communication solution with enhanced capabilities like rich messaging and video conferencing.
Why has SIP client sparked interest in the telephony market?
Its open standard allows clients to achieve vendor-neutrality goals for communication needs.
Unlike traditional telephony protocols, SIP powers unified communications by integrating voice, video, messaging, and file transfers into a single, scalable platform.
SIP’s text-based protocol makes it highly transparent and easy to troubleshoot.
Its content-agnostic design ensures it can handle diverse media types.
Tragofone’s push notifications feature enables you to be active 24/7 on your mobile device using the app.
How SIP Coordinates Real-Time Voice, Video, and Messaging Sessions
User availability
Tells the protocol whether the party that is being called is available to take it.
Session setup
Connects a call from one user to the other.
User location
Tragofone uses APNS to send push notifications to iOS devices and Google FCM for Android phones.
User capabilities
Determines the media that will be used for the call.
Session management
Running of the call session. For example: transferring and ending a call.
How SIP Powers a VoIP Session Call Flow
Registration
When a user agent launches, it has to register with a VoIP SIP server so it can be found by other users. This happens by using the SIP Register request message.
Establishing a call
SIP invite request: The SIP invite initiates an attempt to establish a call. This is sent from the caller to the SIP server where it finds the call receiver’s number. Once the number is located, the invite is forwarded.
SIP response 100: A message is sent from the SIP server to the end user’s number in order to confirm the invite request.
SIP Response 180: This message is a confirmation that the invite has been received and the user agent is alerting the user.
SIP Response 200: A 200 response is sent to confirm a call when it is answered by the end-user. This message results in an exchange and negotiation of VoIP call parameters. SIP Ack Request: The caller confirms the call by sending an Ack request to the number called.
Managing a call
The VoIP call is transmitted between the user agents using RTP (real-time transport protocol), which is also used for sending audio and video data over IP networks.
Terminating a call
When a user ends a call, a SIP softphone client Bye request is sent. The call can be ended from either side of the line. The termination is confirmed by the other user agent with a SIP 200 status code response.
How SIP Adds Value to VoIP Phone System
Reduces infrastructure costs by replacing traditional phone lines with SIP trunks
Supports voice, video, messaging, and presence information in a single platform
Enables call transfer, voicemails, auto-attendants, conferencing, and CRM integration
Supports encryption protocols like TLS, SRTP and WebSocket
Adapts to emerging business communication technologies like WebRTC and IoT
How to Get Your Business Ready for SIP Calling
Network Readiness for SIP and QoS
Verify that your existing hardware, routers, and wireless network are fully capable of efficiently handling Quality of Service (QoS) settings and support a SIP-based environment.
Bandwidth & VoIP Compatibility
Ensure your network has sufficient bandwidth to handle VoIP traffic alongside existing data usage. Upgrade to a VoIP phone system, or some traditional phones can be upgraded with (ATAs).
SIP Enabled PBX or Cloud Solutions
To support SIP calling, you may need to upgrade your existing PBX with SIP trunking. It is also advisable to switch to a cloud-based communication solution to keep the transition smooth and future-proofing.
Benefits of Tragofone SIP Softphone for Businesses
Slash big on communication services by making calls at local rates, reducing per-call expenses.
SIP calling with Tragofone integrates voice, video, and messaging into one streamlined system, enabling remote teams to stay connected.
Enhance customer experience and operational efficiency with intelligent call routing that instantly ensures calls reach the right devices or departmental teams.
Merge your internal and external communication needs into one cohesive platform, supporting integrations with leading business apps like HubSpot, Zoom and non-standard PBX systems (older versions).
You can receive or make SIP calls from anywhere and on any device, like laptops, phones, desktops, and tablets.
Easily add or remove SIP lines through a centralized web-based portal, scaling up or down based on your business growth with minimal effort.
Leverage real-time monitoring and diagnostic tools to quickly resolve issues, keeping your communication systems running smoothly without downtime.
Unlock a high ROI with Tragofone by investing in a solution that enhances communication with no interim charges, reduces operational costs (with Tragofone app), and drives business productivity with no overhead expenses.
Frequently Asked Questions
What is a SIP softphone?
A SIP softphone is a software-based phone that uses the Session Initiation Protocol (SIP) to enable voice calls over the internet. Unlike traditional phones, it operates on desktops, laptops, or mobile devices, allowing users to make and receive calls without needing physical hardware.
How does a SIP softphone work?
A SIP Softphone connects to your business VoIP system or SIP server over the internet. It uses your existing internet connection to handle voice data, enabling clear and reliable calls through a simple interface on your desktop or mobile device.
What features should I look for in a SIP softphone client?
Key features to consider include:
- High-quality audio and video calling
- Call management features
- Voicemail integration
- Presence indicators (availability status)
- Compatibility with multiple devices (desktop, mobile, and tablets)
- Secure encryption protocols (TLS/DTLS/SRTP)
- Support for multiple SIP accounts
Can I use Tragofone’s SIP softphone on both desktop and mobile?
Yes, Tragofone’s SIP softphone is designed to work seamlessly on both desktop and mobile devices. You can use the same credentials to log in on multiple devices, ensuring flexibility and convenience for your team.
What is a SIP softphone dialer?
A SIP softphone dialer is a software application that allows users to make outbound calls easily using a dial pad. It’s commonly used for customer service, sales teams, and businesses needing high call volumes.
How is Tragofone’s SIP calling app different from traditional softphones?
Tragofone’s SIP calling app is optimized for both desktop and mobile devices. It offers features like instant messaging, video conferencing, and more to enhance communication beyond just calling.
How do I integrate a SIP softphone with my existing phone system?
Tragofone’s SIP softphone client can integrate with existing PBX systems through gateways or directly if your system supports SIP. You should verify SIP compatibility with your current setup or consult your VoIP provider.
Can I use a SIP softphone as a mobile phone SIP client?
Yes, a SIP softphone can function as a mobile phone SIP client, enabling SIP-based calling directly from your smartphone. Tragofone offers dedicated mobile apps for iOS and Android devices.
What are the system requirements for using a SIP softphone?
To use Tragofone, you’ll need:
- A stable internet connection
- A device running Windows, macOS, iOS, or Android
- Credentials provided by Tragofone to log into the app
Are SIP softphones suitable for remote teams?
Absolutely. SIP softphone apps are ideal for remote teams, offering seamless VoIP communication and eliminating location barriers.
Does Tragofone’s SIP softphone client support video calls?
Yes, Tragofone supports video calling, video conferencing and push notifications making it a versatile tool for business communication.
Can I use Tragofone’s SIP softphone app for international calls?
Yes, Tragofone’s SIP softphone app can handle international calls at much lower rates than traditional phone systems, provided your VoIP provider supports international calling.