Benefits of Tragofone SIP Softphone
for Businesses
White Labeling & Customization
You can fully rebrand Tragofone, change its name, logo, colors, and UI to match your business. From interface language to call settings, everything is customizable for a branded experience.
Works with Any SIP PBX
Tragofone SIP Softphone connects with any SIP based PBX. You keep your existing VoIP phone system and deploy without replacing your core infrastructure.
Flexible Deployment Options
Install on-premise, in a hosted PBX, or inside your private cloud. Your team gets full control over security, data, and system access.
Unified Voice, Video and Messaging
Enable voice and video calls, audio-conferencing and live chat in one app. Your team communicates faster without switching between multiple tools.
Connect Remote and Hybrid Teams
Supports Windows, macOS, Linux, iOS, and Android devices. Your workforce stays connected across devices and locations with a consistent experience.
Built-In Call Center Features
Automatic call distribution, contacts management, presence status, call recording, live chat, and performance reports inside the VoIP softphone.
Freedom to Choose Your SIP Trunk
Select any VoIP or SIP trunk provider. You avoid vendor lock-in and negotiate better pricing based on your business needs.
Scalability
Easily add or remove SIP extensions through a centralized web-based portal, scaling up or down based on your business growth with minimal effort.
Cost Savings
SIP Softphones significantly reduce telephony costs by leveraging internet connectivity for free or low-cost calls, especially for international communications.
Multilingual Softphone Solution
SIP softphone available in more than 10 languages including Italian, English (US), Dutch, French, German, Portuguese, English (UK), Spanish and more.
Features of Tragofone SIP Softphone
Advanced Calling Experience
Tragofone supports HD voice & video calls with features like call transfer, voicemail, call recording, and VoIP conferencing for smooth professional communication.
Chat, SMS & Presence
Stay connected through one-to-one or group chat, SMS, and MMS. You can sync contacts, share files, and track availability with real-time presence, all from one place.
Push Notifications
Using SIP integrations with Push Call Server (PCS), Tragofone ensures desktop and mobile devices receive call alerts in real time, even when the app is closed.
Call Transfer, Hold & Conference
Enables SIP-based call management capabilities such as transferring calls, putting them on hold, and VoIP conferencing calls.
Advanced Call Analytics
Tracks SIP-level metrics like session quality, network type, call abandonment, and device-specific logs to help businesses monitor and optimize call performance.
CRM & System Integrations
Tragofone’s SIP client easily integrates with enterprise tools like HubSpot, noCRM, PortaSwitch, Microsoft Teams, NetSapiens, Zoom and more.
Enterprise Contact Integration
Contact syncing allows Tragofone to integrate with enterprise directories, LDAP, cloud contacts from Google and Microsoft, so users have unified access to their business contacts.
Auto-Provisioning
Tragofone simplifies large-scale deployments with SIP-based auto-provisioning. Admins can configure settings remotely via a centralized dashboard.
Secure SIP Communication
Tragofone protects your business conversations using TLS, SRTP, DTLS, and secure WebSocket protocols.
How SIP Coordinates Real-Time Voice, Video, and Messaging Sessions
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01.
User Availability
Determines whether the party that is being called is available to take it.
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02.
User Capabilities
Defines the media streams to be used for the call.
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03.
App Notifications
Delivers push notifications to iOS devices using APNS and to Android devices using Google FCM.
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04.
Session Setup
Connects a call from one user to the other.
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05.
Session Management
Running of the call session. For example: transferring and ending a call.
How SIP Powers a VoIP Session Call Flow
Registration
When a user agent launches, it has to register with a VoIP SIP server so it can be found by other users. This happens by using the SIP Register request message.
Making a Call
The SIP invite request initiates an attempt to establish a call. Sent from the caller’s user agent to the SIP server, it includes the callee’s address. The server locates the recipient and forwards the invite, often responding with a 100 Trying message to acknowledge receipt. The callee’s agent then sends a 180 Ringing response, and upon acceptance, a 200 OK confirms the setup.
Managing a Call
The VoIP call is transmitted between the user agents using RTP (real-time transport protocol), which is also used for sending audio and video data over IP networks.
Terminating a call
When a user ends a call, a SIP softphone client Bye request is sent. The call can be ended from either side of the line. The termination is confirmed by the other user agent with a SIP 200 status code response.
How SIP Adds Value to VoIP Phone System
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Reduces infrastructure costs by replacing traditional phone lines with SIP trunks
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Supports voice, video, messaging, and presence information in a single platform
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Enables call transfer, voicemails, auto-attendants, conferencing, and CRM integration
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Supports encryption protocols like TLS, SRTP and WebSocket
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Adapts to emerging business communication technologies like WebRTC and IoT
How to Get Your Business Ready for SIP Calling
Network Readiness for SIP and QoS
Verify that your existing hardware, routers, and wireless network are fully capable of efficiently handling Quality of Service (QoS) settings and support a SIP-based environment.
Bandwidth & VoIP Compatibility
Ensure your network has sufficient bandwidth to handle VoIP traffic alongside existing data usage. Upgrade to a VoIP phone system, or some traditional phones can be upgraded with (ATAs).
SIP Enabled PBX or Cloud Solutions
To support SIP calling, you may need to upgrade your existing PBX with SIP trunking. It is also advisable to switch to a cloud-based communication solution to keep the transition smooth and future-proofing.
Latest Updates From Tragofone
Frequently Asked Questions
Get Quick Answers to Common Questions About SIP softphone
Patrick Gentemann videoplay
Ubefone , France
Partnering with Tragofone has transformed our telecom services. Their softphone solution delivers exceptional call quality, reliability, and customization, greatly enhancing our customer experience. The seamless integration and outstanding support team further boost our service capabilities. Tragofone's dedication and innovation make it a highly recommended partner for any telecom operator seeking superior softphone solutions.
Rafael Manarin
Vox City, Brazil
Tragofone's team exceeds expectations by creating VoxFone, an app that perfectly caters to the needs of the Brazilian market. It boasts various user-friendly features, including text chat, video calls, internal and external calls, and a straightforward setup process. Enter your login credentials and you're ready to go. No technical expertise is required! The Brazilian public loved how strong, compatible, and easy to use the system was! Thanks, Tragofone crew!
Arjan Westmass
WeCloudit, Netherlands
WeCloudit was looking for a solution that would bring our business and our clients further. A robust and stable solution to reliably make telephone calls via an "app" on Android and IOS. Tragofone has proved to be such a solution provider and has proactively helped us reach that goal. Many clients now enjoy the freedom of direct VoIP calls from there cellular devices.
John Farhat
Loquantur, INC., United States
For years, we struggled to offer a secure, self-configurable app for our clients. Enter Tragofone! They built a custom, encrypted app with QR code setup, taking clients from zero to operational in 30-40 seconds. The responsive Tragofone team became a true extension of ours, always exceeding expectations.
Patrick Williams
Wocom, Jamaica
Tragofone transformed our business. Tragofone simplified everything with one-step onboarding, clear calling, and secure chat. It's a reliable, user-friendly solution that improves both our operations and our clients' communication. Since incorporating Tragofone into our systems, we have witnessed a remarkable transformation. The integration process is now streamlined into a one-step procedure, simplifying the onboarding of our clients.
Peter Enumah
Cedarview , Nigeria
Tragofone consistently delivers exceptional customer experiences through innovative, tailored solutions that surpass expectations. Their VoIP offerings expertly address the Nigerian market's needs, showcasing outstanding voice quality, reliability, and intuitive interfaces. Tragofone's dedication to excellence, innovation, and customer satisfaction makes them an exemplary partner for telecommunications companies seeking premium VoIP solutions.
Yaser Ali Akram
Easy Solutions , Netherlands
I am pleased to share my experience with Werk Tel App in the Dutch market.Since its launch, the app has significantly streamlined our operations, providing a seamless and efficient solution for our customers.The user-friendly interface, robust performance, and reliable functionality have contributed to an improved customer experience.Additionally, the support from the Tragofone Team has been exceptional, ensuring smooth integration and ongoing enhancements.We appreciate the expertise and dedication of your team, and we look forward to continuing our collaboration as we expand our reach in the Netherlands.
Goh Yan Chang (吳炎昶)
iTechstro Pte Ltd, Singapore
We were looking for a reliable and flexible SIP softphone that could be white-labeled for our customers, and Tragofone has proven to be a strong choice. While we initially encountered some compatibility issues with a few of our PBX systems, their engineering team was responsive and worked closely with us to resolve them. The result is a softphone that now works smoothly across multiple PBX brands and models. Combined with its clean interface and customizable branding, Tragofone has become a valuable part of our offering.
Centralix
Italy
Our experience with the Tragofone team was truly positive. They understood our needs and offered the right solutions. Onboarding and execution were smooth and on time. Their softphone works seamlessly in-office and on the go. Post-sales support was prompt and effective. We highly recommend Tragofone to peers and partners.
Steven Mazorodze
CTO of AQ Telecoms SA
Tragofone’s tech stack is powerful, flexible, and ideal for startup incubation—especially in the fast-moving telco space. Their support team goes above and beyond, making them an invaluable partner. I’d highly recommend Tragofone to anyone looking to stay ahead in telecom innovation
Omar Iqbal
Head of Technology, X2Com
Support has been excellent, and it’s rare to find a development partner that combines strong technology with genuine customer focus. We’re excited about the innovative direction of the platform and look forward to what we can achieve together in the next phase of our collaboration.