VoIP Call Center Softphone
Tragofone’s VoIP dialer are a complete departure from traditional PBX phone services. They are capable of handling high call volumes, automating multi-channel support systems, and a lot more. Get a VoIP softphone system that’s modern, sophisticated, intelligent, efficient, and flexible and enhance your call center business ROI and CSAT.
Good-bye Waiting Time
Make Every Customer Experience Count
Make every customer experience count
Mobile & Flexible Workspace
VoIP Call Center Dialer Features that
Enable Workforce to Stay Connected 24 X 7
Call Distribution (ACD)
Route calls to the right department and agent for quick resolution.
Silent and undetected call recording accessible anywhere 24×7.
Voice Response (IVR)
Customized IVR for an efficient and consistent customer experience.
Enable your agents to take calls from their Android, iPhone and desktop.
Boost efficiency by enabling agents to call predefined phone numbers simultaneously.
Analytics & Reporting
Provide unsolicited notifications for incoming connection requests. Make them available even if the app is not running, and irrespective of network environment.