A standalone softphone may connect calls, but it disconnects business productivity. Zoiper may be a known SIP client, yet most teams now want to reduce app sprawl and move to an omnichannel communication stack. That said, reports also suggest that 96% enterprises will have cloud or mobile PBX by the end of 2026.

With this move, the focus shifts to integrated calling, which centralizes voice, video, messaging, and CRM integrations into a single ecosystem. That’s where alternatives to Zoiper come into the limelight, including Tragofone, Microsoft Teams Phones, Zoom Phone, and others.

In this post, you will get to explore the best-in-class communication platforms that are becoming a convergence point for AI, employee experience, and customer satisfaction.

Top 7 Zoiper Alternatives Enabling Smooth Communications

These comparatively strong softphone solutions are the modern way for business interactions.

1. Tragofone

Tragofone is a cloud phone system that delivers a white-label VoIP app, auto-provisions users at scale, and runs the platform in the browser, allowing for rapid deployment. It is a SIP softphone designed for MVNOs, telecoms, and businesses seeking white-label UC solutions.

Pros

• You can add your logo, UI, and splash screens, and manage multiple tenants or users from one admin portal, which makes your brand more trustworthy.
• The VoIP push notifications feature never lets you skip any alert and has battery-saving capabilities that activate the app only when there is an inbound call or message.
• You can run Tragofone as a WebRTC-based web softphone on any device, including Android, iOS, Windows, Mac and Linux.
• Encrypted signalling and media (TLS/SRTP) with in-call features like hold/resume, forward, etc. You also get presence indicators for user or agent availability checks.
• Auto provisioning allows you to add or remove multiple users in minutes and supports various login methods (SSO, OTP, SIP credentials, & QR).
• Offers integrations with CRMs such as HubSpot, Pipedrive, and Netsapiens, as well as IP-PBXs and existing business phone systems.

Cons

• Built for large enterprises that have multiple businesses or locations.

Pricing

Tragofone offers plans such as Basic (< $1 per user per month), Standard (< $2 per user per month), and Premium (contact sales for a custom quote).

Best For

MSPs, ISPs, or contact centers that require a branded app, rapid onboarding, admin controls, and a low-latency VoIP solution should consider Tragofone.

2. Linphone

Linphone provides extended control over audits and extensions by offering an open-source client, SDK (Liblinphone), and optional Flexisip server. It also comes with end-to-end encryption options for media and messaging (LIME), as well as a post-quantum key exchange option.

Pros

• Linphone is a cross-platform SDK (C/C++, Java, Swift, C#, and more) that helps your IT teams embed calling capabilities into your own application.
• Ship settings via remote configuration and manage fleets consistently (certs, transports, codecs) without hand-configuring endpoints or relying on opaque profiles.
• With the Flexisip conference server, run SFU-based A/V rooms (screen share, scheduling, IM/file share) under your control. No external meeting surface needed.

Cons

• The learning curve is slightly steeper, as it involves more work than installing a ready-made softphone.
• Linphone is SIP-first, not a packaged phone system with carriers, numbers, or CQ dashboards. You will have to integrate it with your PBX and tooling.

Pricing

• App: Free (open source) across desktop and mobile.
• SDK commercial support: Quote-based from Belledonne Communications.

Best For

Teams that want a privacy-first, customizable SIP stack for calling, enforce specific encryption choices, run standards-based push, and own the server side.

3. RingCentral (RingEx)

RingEx offers you more than a SIP dialer (unlike Zoiper). It gives you an all-in-one UCaaS platform and centralizes telephony and collaboration under one admin console, tapping into integrations (Salesforce, Google Workspace, Microsoft 365) and compliance tooling.

Pros

• Run a communication app that includes phone, messaging, and video all under one roof.
• Get click-to-dial, auto-log, and screen-pop inside Salesforce. Monitor quality and troubleshoot with QoS analytics to optimize performance.
• RingEx offers standards-based recording, retention, and admin roles. Less DIY than wiring a SIP client like Zoiper to third-party tools.
• Prebuilt CRM/Helpdesk integrations, along with open APIs, reduce the need for custom glue code and accelerate time-to-value compared to managing plugins.
• Call insights and MOS-style quality views enable you to diagnose issues more quickly.

Cons

• Fewer custom configurations are possible when using RingEx.
• Per-use cost may exceed if your usage is entirely for making/receiving calls.

Pricing

Includes Core ($20/user/month), Advanced ($25), and Ultra ($35) plans. Feature sets and add-ons (recording/analytics depth) expand with the tier.

Best For

Organizations that want to standardize on a single, supported platform with built-in compliance/integrations and admin-grade analytics.

4. Microsoft Teams Phone

Teams Phone lets you run telephony as part of Microsoft 365. Instead of registering SIP on each endpoint, you define numbers, call flows, retention, and recording once and apply them by policy across users and sites. It also has flexible options for placing PSTN calls.

Pros

• Your users place PSTN calls where they already chat and meet. This flexibility allows less app switching, a single identity, and a unified admin interface.
• Choose Microsoft Calling Plans, or keep your carrier with Operator Connect/Direct Routing preferences to preserve contracts and numbers.
• Build auto attendants and call queues (including business hours, menus, and skills routing) without requiring any additional point tools.
• The Call Quality Dashboard (CQD) surfaces enterprise-wide call/meeting quality, typically within ~30 minutes, to speed analysis and quality of service (Qos) tuning.

Cons

• You achieve the best performance only if you are fully committed to Microsoft 365. Mixing stacks can dilute the benefits.
• End-to-end encryption applies to eligible 1:1 VoIP calls, not those involving the public telephone network.

Pricing

Annual billing plans include:

• Teams Phone with pay-as-you-go calling: $13 user/month
• Teams Phone with Domestic Calling Plan: $17 user/month
• Domestic + International Calling: $34 user/month

Best For

Businesses already using Microsoft 365 that want a single application for collaboration and calling, carrier flexibility, enterprise call routing/analytics, and centrally managed security.

Must Read: Top Microsoft Teams Phone Alternatives

5. 3CX

3CX is a comprehensive business phone system (PBX) that offers its own web, desktop, and mobile apps. It’s a pre-built softphone that can run your calling, video meetings, and customer messaging in one place, while you deploy it self-hosted or “Hosted by 3CX.”

Pros

• 3CX ships its own apps, so you need no extra software to buy or manage. Users log in and start calling with a consistent experience.
• Multichannel messaging options include Live Chat, WhatsApp, Facebook, and SMS, all in one softphone for easier routing and response.
• Flat annual pricing by concurrent calls can be cost-efficient when user counts are high but call overlap is modest.
• Built-in call-center tools (queues, wallboards, recording, barge/whisper) help small teams supervise and resolve faster.

Cons

• It’s a full PBX, so setup and maintenance are heavier than a plug-and-play softphone.
• You still need a SIP trunk/phone number from a carrier, which adds a vendor and a monthly bill.

Pricing

• Professional (PRO): starts at $350/yr for 8 SC; scales up to 1024 SC.
• Enterprise (ENT): starts at $425/yr for 8 SC.
• Hosted by 3CX (optional): $295/yr for 8 SC; SMB Free includes free hosting.

Best For

Teams that want to replace a softphone and add-ons with a single platform prefer flat per-system pricing over per-user seats and value deployment choices with CRM.

6. Webex Calling

When a circuit blips or a carrier path degrades, you need phones that keep working and tools that pinpoint the break, and not another endpoint that shrugs. Webex Calling provides branch survivability, per-site PSTN choice, and CUCM-level controls, ensuring that root-cause clarity and performance are top priorities for you.

Pros

• You can run a Dedicated Instance (CUCM in Cisco’s cloud) to preserve advanced call features and older Cisco phones, and keep sites calling during WAN outages.
• A local Survivability Gateway keeps on-site calling alive if your link to Webex fails, so branches stay reachable without manual failover.
• Mix Cloud Connected PSTN, Cisco Calling Plans, or Local Gateway by location, so U.S. numbers and policies move on your timeline.
• The Control Hub with ThousandEyes provides path insight from the user to the cloud, helping you determine whether a fault lies with the ISP, SD-WAN, or carrier.
• RedSky routes 911 to the correct PSAP and supports dynamic location/notifications, which is critical for hybrid workers and compliance.

Cons

• It’s a more complicated framework and requires a Cisco UC/WAN experience for DI, gateways, and Control Hub.
• If you don’t require CUCM-level features or device reuse, a lighter cloud PBX may be a more straightforward and cost-effective choice.

Pricing

• Webex Call (cloud calling): from ~$17/user/month.
• Webex Suite (Meet + Call): $25/user/month.
• Cisco Calling Plans (optional PSTN from Cisco) and Dedicated Instance are add-ons.

Best For

Organizations with distributed branches, Cisco phones/rooms you want to keep, and IT teams that need hop-by-hop network visibility to prove where call-quality issues reside.

Choose From the Best Softphones to Replace Zoiper

A clean switch from Zoiper isn’t about chasing features, but about selecting the model that aligns with your roadmap. If you need control and SIP freedom, consider shortlisting Linphone and Tragofone if white-labeling and call quality are essential.

If you want a single platform for UCaaS features, consider RingEx, Microsoft Teams Phone, Zoom Phone, and others. The fastest path is to pilot two options for 14 days, port a small DID block, run a live call-flow test (queues/IVR), and review quality analytics with real users. Pick the option that reduces complexity, speeds the process, and keeps you compliant.

FAQs About Zoiper Alternatives