MiCollab and Tragofone differ significantly in their design philosophy and target ecosystems.
Tragofone connects to any SIP or IP-PBX (Asterisk, FreePBX, 3CX, etc.). You can easily integrate it into your existing VoIP infrastructure.
MiCollab requires a significant investment in Mitel solutions for advanced call features. With Tragofone, you only pay for the features you choose.
A WebRTC engine with modern codecs (Opus, G.722) and adaptive jitter handling helps maintain clear audio and steadier video sessions across changing networks.
See exactly where Tragofone, the enterprise-ready Acrobits alternative, gives you capabilities that Acrobits leaves out.
| Tragofone | MiCollab | ||
|---|---|---|---|
| Bring your own PBX (or install directly) | |||
| Bring your own PBX (or install directly) |  |
 |
|
| WebRTC-SIP gateway | |||
| WebRTC-SIP gateway | |
Conditional | |
| White-labeling | |||
| White-labeling | |
|
|
| Multi-tenant admin | |||
| Multi-tenant admin | |
|
|
| Auto-provisioning | |||
| Auto-provisioning | |
Limited | |
| Push Call Server | |||
| Push Call Server | |
|
|
| SMS to PSTN + in-app chat | |||
| SMS to PSTN + in-app chat | |
Partial | |
| Linux desktop support | |||
| Linux desktop support | |
|
|
| Open CRM/Helpdesk integrations | |||
| Open CRM/Helpdesk integrations | |
Limited | |
| Teams/Zoom collaboration | |||
| Teams/Zoom collaboration | |
Limited | |
| Per-tenant policies & branding | |||
| Per-tenant policies & branding | |
|
|
| Fast pilot (self-serve trial) | |||
| Fast pilot (self-serve trial) | |
|
|
Launch a fully branded softphone with your logo, colors, fonts, and custom features. Deliver a premium experience to customers and teams without building from scratch.
Zero-touch setup from a single dashboard. Add or remove users and devices, manage SIP settings, and roll out configurations remotely in minutes.
Serve multiple clients from one backend. Isolate configs and policies per tenant while simplifying operations and scaling smoothly across regions and business lines.
Push notifications from your PBX alert devices, even in the background. Ensure reliable ringing and timely messages so critical conversations never slip through.
Monitor call quality and performance with real-time logs, device & network insights, and metrics like duration, resolution, drop rate, and answer speed to improve service.
HD voice and video calling on mobile and desktop. WebRTC delivers secure, low-latency calls that adapt to changing networks, reducing jitter.
Tragofone is your cost-effective, non-PBX-dependent VoIP softphone that runs on any device and offers advanced unified communications features. Switch to embrace the Tragofone change!
We adhere strictly to international standards, ensuring your data is handled with the highest level of care and security.
Ubefone , France
Partnering with Tragofone has transformed our telecom services. Their softphone solution delivers exceptional call quality, reliability, and customization, greatly enhancing our customer experience. The seamless integration and outstanding support team further boost our service capabilities. Tragofone's dedication and innovation make it a highly recommended partner for any telecom operator seeking superior softphone solutions.
Vox City, Brazil
Tragofone's team exceeds expectations by creating VoxFone, an app that perfectly caters to the needs of the Brazilian market. It boasts various user-friendly features, including text chat, video calls, internal and external calls, and a straightforward setup process. Enter your login credentials and you're ready to go. No technical expertise is required! The Brazilian public loved how strong, compatible, and easy to use the system was! Thanks, Tragofone crew!
WeCloudit, Netherlands
WeCloudit was looking for a solution that would bring our business and our clients further. A robust and stable solution to reliably make telephone calls via an "app" on Android and IOS. Tragofone has proved to be such a solution provider and has proactively helped us reach that goal. Many clients now enjoy the freedom of direct VoIP calls from there cellular devices.
Loquantur, INC., United States
For years, we struggled to offer a secure, self-configurable app for our clients. Enter Tragofone! They built a custom, encrypted app with QR code setup, taking clients from zero to operational in 30-40 seconds. The responsive Tragofone team became a true extension of ours, always exceeding expectations.
Wocom, Jamaica
Tragofone transformed our business. Tragofone simplified everything with one-step onboarding, clear calling, and secure chat. It's a reliable, user-friendly solution that improves both our operations and our clients' communication. Since incorporating Tragofone into our systems, we have witnessed a remarkable transformation. The integration process is now streamlined into a one-step procedure, simplifying the onboarding of our clients.
Cedarview , Nigeria
Tragofone consistently delivers exceptional customer experiences through innovative, tailored solutions that surpass expectations. Their VoIP offerings expertly address the Nigerian market's needs, showcasing outstanding voice quality, reliability, and intuitive interfaces. Tragofone's dedication to excellence, innovation, and customer satisfaction makes them an exemplary partner for telecommunications companies seeking premium VoIP solutions.
Easy Solutions , Netherlands
I am pleased to share my experience with Werk Tel App in the Dutch market.Since its launch, the app has significantly streamlined our operations, providing a seamless and efficient solution for our customers.The user-friendly interface, robust performance, and reliable functionality have contributed to an improved customer experience.Additionally, the support from the Tragofone Team has been exceptional, ensuring smooth integration and ongoing enhancements.We appreciate the expertise and dedication of your team, and we look forward to continuing our collaboration as we expand our reach in the Netherlands.
iTechstro Pte Ltd, Singapore
We were looking for a reliable and flexible SIP softphone that could be white-labeled for our customers, and Tragofone has proven to be a strong choice. While we initially encountered some compatibility issues with a few of our PBX systems, their engineering team was responsive and worked closely with us to resolve them. The result is a softphone that now works smoothly across multiple PBX brands and models. Combined with its clean interface and customizable branding, Tragofone has become a valuable part of our offering.
Italy
Our experience with the Tragofone team was truly positive. They understood our needs and offered the right solutions. Onboarding and execution were smooth and on time. Their softphone works seamlessly in-office and on the go. Post-sales support was prompt and effective. We highly recommend Tragofone to peers and partners.
CTO of AQ Telecoms SA
Tragofone’s tech stack is powerful, flexible, and ideal for startup incubation—especially in the fast-moving telco space. Their support team goes above and beyond, making them an invaluable partner. I’d highly recommend Tragofone to anyone looking to stay ahead in telecom innovation
Head of Technology, X2Com
Support has been excellent, and it’s rare to find a development partner that combines strong technology with genuine customer focus. We’re excited about the innovative direction of the platform and look forward to what we can achieve together in the next phase of our collaboration.