Soft phone and Its Top Features: A Comprehensive Guide
In this cut-throat era, innovation in digital technology is transforming how businesses interact with their customers. Focusing on professional...
Softphone Call Transfer: A Simple Guide for Businesses
Softphones have emerged as a game-changer in modern business communication, offering a flexible and cost-effective alternative to traditional phone systems....
What is a WebRTC Gateway?
We have seen significant technological advancements in recent years, thanks to the quest for real-time, efficient, and secure connections. Among...
The ULTIMATE List of 20 Internet Telephony Providers
Internet telephony, also known as Voice over Internet Protocol (VoIP), has been growing rapidly in recent years. More and more...
Is HLS Obsolete? Experts Reveal the GAME-CHANGING Alternative!
WebRTC and HLS (HTTP Live Streaming) are two popular technologies used for real-time communication and low-latency video streaming respectively. With...
WebRTC vs WebSocket: Which One Wins for Real-Time Communication?
In the digital age, real-time communication has become an indispensable aspect of modern applications. It enables seamless interactions and enhances...
Top 20 UCaaS Providers: Ditch the Phone Lines, Embrace the Future
As today's workforce grows increasingly dispersed and mobile, the marketplace for UCaaS platforms has exploded to meet surging remote collaboration...
Top 11 VOIP Service Providers: Goodbye to Traditional Phones
Top 11 VOIP Service Providers Stepping into the future of business communication, companies around the globe are turning...
The Ultimate FreeSwitch Guide
FreeSwitch is an open-source communication platform that has rapidly evolved as a robust alternative to proprietary PBX systems and telephony...
UC Clients: A Strategic Tool for Global Business Expansion
Unified communications (UC) refers to the integration of real-time communication modalities like voice, video, messaging, conferencing, and collaboration tools under...
Understanding the Significance of CTI in Computer
What is CTI? Computer telephony integration (CTI) refers to any technology that enables interactions between a telephone system and a...
What is SIP Trunking and How Does it Work with VoIP
As businesses move their operations to the cloud, SIP trunking provides the agility to scale up communications swiftly while maintaining...
How Softphones Can Elevate Modern ISP Service Bundles?
ISPs(Internet Service Providers) constantly seek ways to diversify their offerings and elevate customer satisfaction. They offer various types of...
The Intersection of CTI and CRM: Boosting Sales and Marketing
Computer telephony integration (CTI) and customer relationship management (CRM) are two critical systems used by modern sales and marketing teams....
Build Your Own VoIP Calling App without Coding Knowledge
Today, many businesses want to make custom VoIP calling apps. They want to help their employees communicate and work together...
The Ultimate Guide and Benefits of Network Handoff
Network handoff is a critical feature offered by modern VoIP softphones that enables seamless transition of calls between different...
Warnings that you might have a VoIP cybersecurity problem
Integrating VoIP(Voice Over Internet Protocol) systems bring in a plethora of benefits and versatility to business operations. They are,...
Understanding Virtual Phone Systems: What They Are and How They Work
If you're like most businesses, your phone system probably hasn't changed much over the years aside from some minor...
How Softphones Can Contact Centers Get The Most Out Of?
If you run a contact center, you know first-hand the importance of choosing the right technology to keep your team...
The Future of Contact Centers: Multichannel and Omnichannel
It was not until the early 2000s that phone-centric call centers started incorporating other channels like e-mail and messaging in...