Unified Communications Blog, Everything about Softphone
Whether it’s about Softphones, SIP configurations, PBX integrations or anything— we cover in-depth insights on everything that can streamline your unified communications.
ZoiPer Alternatives for Android, iOS, Windows and Mac
A consistent, secure, robust, agile, cost-effective, and uninterrupted communication tool has become a necessity in the current business landscape....
Tragofone: The Epitome of VoIP Softphone App for a Better Tomorrow
Flexible communication solutions are gaining traction as the market rapidly transitions to digital technology. Moreover, as telecom technology becomes...
Best Practices to Enhance Team Collaboration through Video Meetings
The remote work trend is fast gaining popularity globally. As on date 16% companies in the world have switched...
Why Do You Need A Phone System For Your Healthcare Business?
A whopping 88% of medical appointments are made over the phone. Besides scheduling appointments, healthcare phone systems also serve...
Peer to Peer Video Conferencing Alternative Call Apps (A-z Guide)
Sometimes you have to leap too high to get a ball over to the other end of the court...
How Video Conferencing Helps Accounting Firms Talk to Remote Clients
The pandemic affected the way people work, and remote accounting became a possibility. The lockdowns imposed restrictions on travel, and...
6 Benefits of Video Conferencing for Finance Advisors and Banks
Traditionally, financial advisors or anyone working in the banking and financial domain have always delivered their services in person. Clients...
10 Reasons Why Your Financial Institution Needs a Modern Contact Center
The advent of the internet, advancement in telecommunications, and some unprecedented circumstances in the last couple of years has accelerated...
How VoIP is Transforming Enterprise Communications for the Better
Today, making future predictions is a dangerous endeavor. Who, after all, could have foretold the course that the past few...
Desktop Softphone App: How to Call a Phone from Computer?
Business phone calls are no longer restricted to the desk. The importance of flexible communications solutions is growing as...
The Norm of Integrating WebRTC with SIP
RTC (Real-time communication) plays a significant role in contemporary convergence networks. These days, the most well-liked and commonly utilized IP...
Call Center Analytics: How to Effectively Analyze Call Data
Call centers are fast becoming the voice of companies across the board. They are both the spokesperson and the...
Virtual Phone Number: Why Does Your Business Need One?
Globalization has broken the geographical boundaries of the business world. Today, businesses are targeting not only local customers but...
A Complete Guide to using a Windows Softphone
Windows softphone applications are gaining immense popularity thanks to the momentum of hybrid and remote work cultures. However, a shift...
VoIP Softphone App: Effortlessly Adapting to Business Rhythm
Flexible communications solutions are becoming more and more crucial as the world goes virtual. Fast-changing customer expectations, dynamically shifting...
Why is VoIP Dialer Important in a Call Center?
The value of the call center market globally is expected to touch a staggering $496 bn in the year...
Best Softphone App with Live Chat Feature for Connecting Teams
Live chat came into existence way back in 1961 and has come a long way since. In the modern...
WebRTC Architecture – A Layman’s Guide
Technology has often been the key driver behind the change in our day to day lives. One such technology...
Real-time Communications Monitoring: The Real Game Changer for your Business
The outbreak of the pandemic led businesses to rethink their communication solutions. Businesses were quick to realize the role...
10 Call Center Employee Retention Strategies for 2022
For a long time, call centers have struggled with call center employee engagement and retention. This problem is difficult...
