Supercharge Your Agents with Powerful Softphone App
Strengthen your call center operations with secure
cloud-based communications using WebRTC softphone.
Tragofone’s WebRTC softphone are a complete departure from traditional PBX phone services. They are capable of handling high call volumes, automating multi-channel support systems, and a lot more. Get a VoIP softphone system that’s modern, sophisticated, intelligent, efficient, and flexible and enhance your call center business ROI and CSAT.
Good-bye Waiting Time
Manage your call, monitoring, and routing in an intelligent way and build a healthy work culture in your call center.
Make Every Customer Experience Count
Connect your customers with the right executives with our inbound and outbound call center capabilities. Resolve issues quickly with in-built internal messaging capabilities.
Make every customer experience count
Connect your customers with the right executives with our inbound and outbound call center capabilities. Resolve issues quickly with in-built internal messaging capabilities.
Mobile & Flexible Workspace
Enhance productivity by bringing all stakeholders together no matter where they are. Enable employees to collaborate using video conferencing, team messaging, or audio calls.
Your Business
Communications Partner
Leverage our expertise to get customized communications modules to suit your call center business needs.
Your Business
Communications Partner
Leverage our expertise to get customized communications modules to suit your business needs.
VoIP Call Center Dialer Features
Automatic
Call Distribution (ACD)
Route calls to the right department and agent for quick resolution.
Call Recording
Silent and undetected call recording accessible anywhere 24×7.
Interactive
Voice Response (IVR)
Customized IVR for an efficient and consistent customer experience.
Smartphone Integration
Enable your agents to take calls from their Android, iPhone and desktop.
Predictive Dialer
Boost efficiency by enabling agents to call predefined phone numbers simultaneously.
Analytics & Reporting
Provide unsolicited notifications for incoming connection requests. Make them available even if the app is not running, and irrespective of network environment.