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Tragofone brings a cloud-based hotel phone system to the heart of modern hospitality. Replace complex PBX hardware with a branded VoIP softphone that simplifies IT management and boosts staff mobility. Stay connected on the move, while managers gain on-the-spot controls across hotel chains. Expand in minutes and impress every guest by responding on time.

Why Do Hospitality Leaders Choose Cloud-Based Phone Systems

Eliminates Guest
Service Limitations

Guests now expect quick check-in support, instant access to caretakers, and flawless in-room communication. Miss no calls with VoIP hotel phone systems offering instant routing that can handle the heavy influx of calls that hotels receive. Stay reachable 24*7 with VoIP features.

Zero Hardware,
Minimal Maintenance

No need to wire every room or property with dedicated analog lines or invest in PBX equipment. A VoIP app runs on your existing internet network, eliminating costly separate phone circuits and extensive hardware installation. Transition into a cloud VoIP maintained by the provider.

Secure, Reliable, and
Guest-Centric

Protect sensitive guest communications with encrypted calling and role-based controls. Reliable cloud infrastructure ensures uptime, while integrations with PMS/CRM enable your team to personalize every interaction. Guests enjoy faster service with modern calling conveniences.

Centralized Staff
Management

Manage every hotel location from a single dashboard, keeping staff on the move and always connected. Concierges, housekeepers, and managers can answer or transfer calls from any device, while administrators set policies, monitor activity, and add lines remotely.

Expand on Franchise
Without Limits

Support seasonal demand, new rooms, or entire hotel expansions without delays or complex infrastructure. With cloud-based hospitality phone systems, adding more UCaaS capability takes minutes instead of weeks. Consistent communication across every property; check!

Features of Tragofone Built for the Hospitality Industry

Cloud-Based Hotel Phone System

Replace outdated PBX hardware with a cloud-driven solution that reduces IT costs. It simplifies communication management while keeping your hotel phone systems modern and scalable.

Multi-Platform Access

Tragofone is compatible with Android, iOS, Windows, Mac, and WebRTC enabled. This ensures that staff and guests stay connected, regardless of the device they use.

White-Label Softphone

Launch a fully branded VoIP app under your business’s name, logo, and theme. Maintain a consistent identity across a single venue or large hospitality chains.

Instant Call Routing

Handle large volumes of guest calls with automated routing and interactive menus. Calls are routed to the correct department instantly, ensuring faster service every time.

Multiple In-Call Features

Easily transfer calls between departments, place calls on hold, or merge multiple participants. This ensures smooth coordination between the front desk, housekeeping, and concierge.

HD Voice & Video

Deliver high-quality voice and video for in-room guest communication. Staff also benefit from reliable internal calls that improve coordination and efficiency.

Push Notifications

Tragofone sends instant alerts to staff devices whenever a guest call comes in. Even if the app is running in the background, notifications ensure no call or message is ever missed.

Voicemail-to-Email

Convert voicemails into emails so staff can respond quickly to guest requests. This ensures no inquiry is lost and enhances round-the-clock availability.

Presence Indicators

Staff can view who is available, busy, or on a call in real-time. This improves call transfers and reduces guest wait times by instantly connecting them to the right response team.

Centralized Admin Dashboard

Add or remove employees, connections, and properties instantly from the admin dashboard. Multi-tenant support enables straightforward expansion across multiple hotels.

Team Messaging & Collaboration

Enable 1:1 and group chat with file sharing for quick staff acknowledgment on issues. Teams can instantly share updates to improve guest service and reduce poor performance times.

Encrypted & Secure Communication

All calls and messages are protected with TLS/SRTP encryption. Role-based access ensures guest data remains secure and regulatory compliance is maintained.

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Switch Traditional Phone Lines With
Tragofone’s VoIP App in Hotels

Move beyond desk phones with a branded VoIP softphone under your brand name. Tragofone makes it easy for you to consolidate all your communications from multiple franchises under one cloud-based UCaaS solution, while keeping your identity front and center.

Patrick Gentemann videoplay

Ubefone , France

Partnering with Tragofone has transformed our telecom services. Their softphone solution delivers exceptional call quality, reliability, and customization, greatly enhancing our customer experience. The seamless integration and outstanding support team further boost our service capabilities. Tragofone's dedication and innovation make it a highly recommended partner for any telecom operator seeking superior softphone solutions.

Rafael Manarin

Vox City, Brazil

Tragofone's team exceeds expectations by creating VoxFone, an app that perfectly caters to the needs of the Brazilian market. It boasts various user-friendly features, including text chat, video calls, internal and external calls, and a straightforward setup process. Enter your login credentials and you're ready to go. No technical expertise is required! The Brazilian public loved how strong, compatible, and easy to use the system was! Thanks, Tragofone crew!

Arjan Westmass

WeCloudit, Netherlands

WeCloudit was looking for a solution that would bring our business and our clients further. A robust and stable solution to reliably make telephone calls via an "app" on Android and IOS. Tragofone has proved to be such a solution provider and has proactively helped us reach that goal. Many clients now enjoy the freedom of direct VoIP calls from there cellular devices.

John Farhat

Loquantur, INC., United States

For years, we struggled to offer a secure, self-configurable app for our clients. Enter Tragofone! They built a custom, encrypted app with QR code setup, taking clients from zero to operational in 30-40 seconds. The responsive Tragofone team became a true extension of ours, always exceeding expectations.

Patrick Williams

Wocom, Jamaica

Tragofone transformed our business. Tragofone simplified everything with one-step onboarding, clear calling, and secure chat. It's a reliable, user-friendly solution that improves both our operations and our clients' communication. Since incorporating Tragofone into our systems, we have witnessed a remarkable transformation. The integration process is now streamlined into a one-step procedure, simplifying the onboarding of our clients.

Peter Enumah

Cedarview , Nigeria

Tragofone consistently delivers exceptional customer experiences through innovative, tailored solutions that surpass expectations. Their VoIP offerings expertly address the Nigerian market's needs, showcasing outstanding voice quality, reliability, and intuitive interfaces. Tragofone's dedication to excellence, innovation, and customer satisfaction makes them an exemplary partner for telecommunications companies seeking premium VoIP solutions.

Yaser Ali Akram

Easy Solutions , Netherlands

I am pleased to share my experience with Werk Tel App in the Dutch market.Since its launch, the app has significantly streamlined our operations, providing a seamless and efficient solution for our customers.The user-friendly interface, robust performance, and reliable functionality have contributed to an improved customer experience.Additionally, the support from the Tragofone Team has been exceptional, ensuring smooth integration and ongoing enhancements.We appreciate the expertise and dedication of your team, and we look forward to continuing our collaboration as we expand our reach in the Netherlands.

Goh Yan Chang (吳炎昶)

iTechstro Pte Ltd, Singapore

We were looking for a reliable and flexible SIP softphone that could be white-labeled for our customers, and Tragofone has proven to be a strong choice. While we initially encountered some compatibility issues with a few of our PBX systems, their engineering team was responsive and worked closely with us to resolve them. The result is a softphone that now works smoothly across multiple PBX brands and models. Combined with its clean interface and customizable branding, Tragofone has become a valuable part of our offering.

Centralix

Italy

Our experience with the Tragofone team was truly positive. They understood our needs and offered the right solutions. Onboarding and execution were smooth and on time. Their softphone works seamlessly in-office and on the go. Post-sales support was prompt and effective. We highly recommend Tragofone to peers and partners.

Steven Mazorodze

CTO of AQ Telecoms SA

Tragofone’s tech stack is powerful, flexible, and ideal for startup incubation—especially in the fast-moving telco space. Their support team goes above and beyond, making them an invaluable partner. I’d highly recommend Tragofone to anyone looking to stay ahead in telecom innovation

Omar Iqbal

Head of Technology, X2Com

Support has been excellent, and it’s rare to find a development partner that combines strong technology with genuine customer focus. We’re excited about the innovative direction of the platform and look forward to what we can achieve together in the next phase of our collaboration.

Get in touch with our team today