Frequent Missed Calls
Desk phones lack push alerts and notifications, resulting in missed opportunities for critical client interactions and timely responses.
Desk phones lack push alerts and notifications, resulting in missed opportunities for critical client interactions and timely responses.
Each manual switch between communication tools for issue analysis adds latency, allowing open tickets to linger in the queue.
Without appropriate call and chat details, remote teams lack quick huddles and fixes, stretching resolution times.
No softphone with PSA integration means IT providers manually copy/paste tickets, stalling escalations, and risking SLAs.
Tragofone’s white-label softphone sends battery-friendly push notifications to every device, so no critical call slips past your help-desk metrics.
Our VoIP app for MSPs merges voice, chat, and call notes in one interface, eliminating tool-switch lag and clearing queues faster.
One auto-provisioned extension follows your remote teams across iOS, Android, Windows, and macOS, sharing real-time notes that speed huddles and fixes.
Tragofone’s VoIP softphone ensures quick resolution rates for your clients, so no service terms are left unmet (even including app updates).
MSPs can upgrade Tragofone’s UI, colors, and splash screens, and sell or use the platform as their own VoIP communications tool.
Implement a department-wise control mechanism for features that each user can access. Limit or grant access to enhanced call analysis.
Add or remove users in seconds with QR, OTP, SIP credentials, or SSO login, scaling seats up or down without on-site visits or manual device setups.
TLS-encrypted signalling and SRTP media keep every call audit-ready for HIPAA, GDPR, and enterprise policies. No extra configurations required.
Built-in dashboards surface packet-loss, jitter, and MOS scores per call, so you can resolve issues before SLAs take a hit.
One codebase covers iOS, Android, Windows, and macOS, giving hybrid teams true device freedom while you manage everything from a single console.
Empower your MSP business with our customizable white-label softphone. Integrate seamlessly, enhance client communication, and boost efficiency. Get started today!