Tragofone empowers retail businesses to set up and make calls using its VoIP softphone, enabling them to communicate smarter and present a unified brand to the world. It offers compelling reasons that single or multi-chain retailers care about, such as higher customer satisfaction, connected operations, reduced costs, and a full-scale UC app deployment.
With a cloud phone system, make your store employees always reachable to customers via mobile devices (even when away from the desk). This 24/7 availability enhances reliability and facilitates fast checkouts during curbside pickups, with improved call resolution rates.
A centralized VoIP app consolidates store-to-HQ and inter-store calls. Adding each user feels clunky, so multi-tenancy does the job for you. Managers can communicate with field teams in real time, boosting collaboration, while analyzing support calls using dedicated dashboards.
Ditch third-party phone apps that distract your customers and erode loyalty. A white-label VoIP app maintains brand consistency across locations, services, and employees. From UI elements to push notifications, every touchpoint is designed to serve your demands.
Relying on distinct messaging apps or calls could mix business with personal contacts. A branded softphone app provides access to all call logs, recordings, and messages within your system, enabling quality control and compliance. No more unknown reasons for poor CX.
Avoid extra costs for calling and maintenance expenses by utilizing VoIP apps. Call handling protocols enable quick routing over the internet, which incurs lower fees and long-distance charges. Save up to 60% with limited to zero PBX hardware or separate phone lines per store.
Open new stores or include seasonal staff without telecom delays. Add capacity quickly, maintain brand consistency, and scale back when demand dips. You expand faster, avoid sunk costs, and offer standard communication services across locations.
Use Tragofone on Android, iOS, Windows, MacOS, Linux, powered by WebRTC/SIP-based media transmission. Instantly accessible!
Tragofone allows you to add your business logo, name, design elements like icons, tabs, buttons, and publish the softphone on app stores as your own. No vendor lock-in.
Tagofone offers HD voice and video, dialpad, auto-answering, BLF, and presence indicators. Identify which staff members are available and connect customers with them.
Quickly transfer calls to dedicated teams, hold, mute, resume, or offer 3-way audio conferencing, and check voicemails for missed calls or events.
Sync the contact directories of all your franchisees in one place within your branded Tragofone app. Add or remove users at scale and set multiple login methods using auto-provisioning.
Perform group or 1:1 chats, SMS/MMS, and messaging using the Tragofone VoIP calling app. You also get to share files and documents, as well as check real-time call logs.
Connect CRM tools like HubSpot, Pipedrive, and CPaaS platforms, such as Netsapiens and PortaOne. You can also integrate Microsoft Teams Phone with the Tragofone VoIP App.
Tragofone provides the setup of cloud infrastructure and your branded VoIP app after configuring your preferences for any-device parity. Switch platforms with your previous settings.
Never miss any alert with Tragofone’s push service. You boast customers with a 100% uptime guarantee while saving your device’s battery as the app only wakes up when notifications arrive.
Check and return missed calls in one tap without navigating menus. This helps stores close loops quickly, reduces customer frustration, and protects potential sales.
Protect every conversation with transport and media encryption (TLS/SRTP). Safeguard customer data and maintain brand trust on each interaction. No more on fragmented apps.
Empower your retail teams with a cloud-based call management app. Prosper on flawless, high-quality interactions with every customer. Boost efficiency, capture more opportunities, and grow your business using a flexible, custom-made VoIP softphone tailored for retail success.
Ubefone , France
Partnering with Tragofone has transformed our telecom services. Their softphone solution delivers exceptional call quality, reliability, and customization, greatly enhancing our customer experience. The seamless integration and outstanding support team further boost our service capabilities. Tragofone's dedication and innovation make it a highly recommended partner for any telecom operator seeking superior softphone solutions.
Vox City, Brazil
Tragofone's team exceeds expectations by creating VoxFone, an app that perfectly caters to the needs of the Brazilian market. It boasts various user-friendly features, including text chat, video calls, internal and external calls, and a straightforward setup process. Enter your login credentials and you're ready to go. No technical expertise is required! The Brazilian public loved how strong, compatible, and easy to use the system was! Thanks, Tragofone crew!
WeCloudit, Netherlands
WeCloudit was looking for a solution that would bring our business and our clients further. A robust and stable solution to reliably make telephone calls via an "app" on Android and IOS. Tragofone has proved to be such a solution provider and has proactively helped us reach that goal. Many clients now enjoy the freedom of direct VoIP calls from there cellular devices.
Loquantur, INC., United States
For years, we struggled to offer a secure, self-configurable app for our clients. Enter Tragofone! They built a custom, encrypted app with QR code setup, taking clients from zero to operational in 30-40 seconds. The responsive Tragofone team became a true extension of ours, always exceeding expectations.
Wocom, Jamaica
Tragofone transformed our business. Tragofone simplified everything with one-step onboarding, clear calling, and secure chat. It's a reliable, user-friendly solution that improves both our operations and our clients' communication. Since incorporating Tragofone into our systems, we have witnessed a remarkable transformation. The integration process is now streamlined into a one-step procedure, simplifying the onboarding of our clients.
Cedarview , Nigeria
Tragofone consistently delivers exceptional customer experiences through innovative, tailored solutions that surpass expectations. Their VoIP offerings expertly address the Nigerian market's needs, showcasing outstanding voice quality, reliability, and intuitive interfaces. Tragofone's dedication to excellence, innovation, and customer satisfaction makes them an exemplary partner for telecommunications companies seeking premium VoIP solutions.
Easy Solutions , Netherlands
I am pleased to share my experience with Werk Tel App in the Dutch market.Since its launch, the app has significantly streamlined our operations, providing a seamless and efficient solution for our customers.The user-friendly interface, robust performance, and reliable functionality have contributed to an improved customer experience.Additionally, the support from the Tragofone Team has been exceptional, ensuring smooth integration and ongoing enhancements.We appreciate the expertise and dedication of your team, and we look forward to continuing our collaboration as we expand our reach in the Netherlands.
iTechstro Pte Ltd, Singapore
We were looking for a reliable and flexible SIP softphone that could be white-labeled for our customers, and Tragofone has proven to be a strong choice. While we initially encountered some compatibility issues with a few of our PBX systems, their engineering team was responsive and worked closely with us to resolve them. The result is a softphone that now works smoothly across multiple PBX brands and models. Combined with its clean interface and customizable branding, Tragofone has become a valuable part of our offering.
Italy
Our experience with the Tragofone team was truly positive. They understood our needs and offered the right solutions. Onboarding and execution were smooth and on time. Their softphone works seamlessly in-office and on the go. Post-sales support was prompt and effective. We highly recommend Tragofone to peers and partners.
CTO of AQ Telecoms SA
Tragofone’s tech stack is powerful, flexible, and ideal for startup incubation—especially in the fast-moving telco space. Their support team goes above and beyond, making them an invaluable partner. I’d highly recommend Tragofone to anyone looking to stay ahead in telecom innovation
Head of Technology, X2Com
Support has been excellent, and it’s rare to find a development partner that combines strong technology with genuine customer focus. We’re excited about the innovative direction of the platform and look forward to what we can achieve together in the next phase of our collaboration.